Your privacy is important to us here at FluxSmart Lighting, and we want to be clear how we are using your information and the ways in which you can protect your privacy.
- What information we collect and why we collect it.
- How we use that information and when we disclose it.
- How to access and update your information.
- The steps we take to protect the information.
Information We Collect
Information you provide to us
We collect the following information:
Account and Profile Information: We collect information about you when you create a support account or make purchases through our Services. Information we collect includes your name, address, email address, and phone number.
Payment Information: When you make payments through our Services, you may need to provide financial account information, such as your credit card number, to our third-party payment services.
Purchase Information: We collect information about what products you purchase through our Services. When you purchase our products from online retailers or in stores, you provide your information directly to those retailers and their use of your information is governed by their privacy policies.
Other submissions: We collect other data that you may submit to our Services or us directly, such as when you request customer support, sign up for a mailing list, or communicate with us via email or social media sites.
Information we collect from your use of our Services
Web Logs and Analytics Information: We record certain information and store it in log files when you interact with our Services. This information may include internet protocol (IP) address, URLs of referring/exit pages, information you search for, locale, and mobile device type. We and our analytics providers also collect and store analytics information when you use our Services to help us improve our Services.
Information we collect from other sources
Information from third party services: We may obtain information, including personal information, from third parties such as our partners and service providers, and combine it with other information we collect from you.
How We Use Information We Collect
We may use the information we collect for a variety of purposes, including to:
- Provide, operate, maintain, improve, personalize, and promote our Services;
- Develop new products, services, features, and functionality;
- Enable you to access and use our Services;
- Process and complete transactions, and send you related information, including purchase confirmations;
- Communicate with you, including responding to your comments, questions, and requests; providing customer service and support; providing you with information about services, including technical notices, updates, security alerts, administrative messages, or advertising or marketing messages; and providing other news or information about us and our select partners;
- Monitor and analyze trends, usage, and activities in connection with our Services; and
- Investigate and prevent fraudulent transactions, unauthorized access to our Services, and other illegal activities;
We may also use the information we collect for other purposes about which we notify you.
Information Sharing and Disclosures
We may share your information in the following ways:
Your consent: We will share your personal information with companies, organizations, or individuals outside of FluxSmart Lighting when we have your consent to do so.
Service Providers, Business Partners and Others: We may share your information with service providers and other third parties who perform services on our behalf, such as analytics and marketing services. We provide your payment information to our service providers for payment processing and verification. Service providers and other third parties such as analytics providers may collect information about your online activities over time and across different online services when you use our Services.
Compliance with Laws and Law Enforcement Requests; Protection of Our Rights: We may disclose your information (including your personal information) to a third party if (a) we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request, (b) to enforce our agreements, policies and terms of service, (c) to protect the security or integrity of FluxSmart Lighting's products and services, (d) to protect the property, rights, and safety of FluxSmart Lighting, our customers or the public from harm or illegal activities, (e) to respond to an emergency which we believe in the good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person, or (f) to investigate and defend ourselves against any third-party claims or allegations.
Business Transfers: We may share or transfer your information (including your personal information) in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. We will notify you of such a change in ownership or transfer of assets by posting a notice on our website.
Aggregate or Non-identifying Data: We may share aggregate or other non-personal information that does not directly identify you with third parties in order to improve the overall experience of our Services.
The Choices You Have With Your Information
You may decline to share certain personal information with us, in which case we may not be able to provide to you some of the features and functionality of our Services. You may update or correct some of your personal information at any time by accessing the support profile settings page on the website or by contacting us at firstname.lastname@example.org.
You may opt out of receiving promotional communications from FluxSmart Lighting by using the unsubscribe link within each email. Even after you opt out from receiving promotional messages from us, you will continue to receive administrative and security messages from us regarding the Services.
We take reasonable measures to protect your personal information in accordance with this Policy. Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us.
Our Services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact us at email@example.com.
Our Services are hosted in the United States and processed globally. If you choose to use the Services from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your information outside of those regions to the United States for storage and processing. By providing your information, you consent to any transfer and processing in accordance with this Policy.
Please contact us with any questions or comments about this Policy, your personal information, our use and disclosure practices, or your consent choices by email at firstname.lastname@example.org.